BC Association of Specialized Victim Assistance and Counselling Programs

Position: This permanent, full-time (35 hours) victim services worker will work in Vancouver with multicultural victims of all crimes.

• Provide direct service by phone or in person to multicultural victims of crime
• Receive referrals and maintain proactive contact with clients
• Conduct interviews and assess the safety and the needs of the clients
• Provide emotional and practical support
• Provide legal options - information on civil and criminal law
• Provide safety plans or other safety options that may not include involving the legal system
• Provide case-specific information and assistance in court
• Make appropriate referrals within the different communities
• Assist clients in filling out Victim Impact Statements, Crime Victim Assistance application forms, third party reports and other forms
• Keep and maintain client records.

• Diploma or university degree in social sciences, criminology or related fields
• 3-5 years experience in providing support to victims of crime in the multicultural communities
• Excellent written and verbal communication skill
• Excellent interpersonal and conflict resolution skills
• Extensive knowledge of the criminal justice system
• knowledgeable in violence against women issues and the impacts on the whole family
• Knowledgeable on anti-oppression issues
• Cross-culturally competency and the ability to work with the multicultural communities
• Must possess advocacy skills
• Ability to speak a second language
• Ability to work under pressure independently or as a team member
• Ability to recognize urgent work and priority accordingly
• Must possess computer skills using Microsoft Word, e-mail, and the internet
• A criminal record check will be conducted